Complete, accurate recipient information will help to get the package to your address more quickly. The complete address information should include the following information:
Recipient’s name: (Please use the name of official document)
Street name, house number (apartment number), the name of the district
State or province name:
If you need to change your address, please let us know within 24 hours of making your payment and will not accept the change country!
2:shipping and time:
a):We send all packages can be tracked
b):Normally it takes 15-45 days to arrive in most countries, depending on the country.If you need a faster service, please contact our customer service!
If you do not receive your package for 60 days(brazil:90 days), we will refund your payment in full or send it back to you. You will not have any loss!
Our size is the size of China, we all know that China’s size is chaotic, so buyers must carefully verify the size of information before the purchase, all size information is accurate, are measured by physical size information, buyers how to Choose the right size? Please measure your usual wear clothing data information, then refer to the size of information, select your size and similar to our size!
We work 12 hours a day (except weekends and holidays),If you have any questions, please feel free to contact us and we will respond to your inquiry within 1-12 hours.We will keep track of the status of each package during the execution of the order. We will contact you if your package arrives at the local area. If you have not received the package, we will contact you. Please keep in touch with us!
If you did not receive the parcel, or you received the product have problem, please contact us, we will do our best to solve your problem, so that you are satisfied! Do not leave a negative feedbooks before contacting us.
If you are satisfied with our products and services, please give us full five stars of the positive feedbooks!
All orders for tariffs will be responsible for the buyer,1 If you need more demand, please contact our customer service!
Our Buyer Protection Only protects Payment Methods on AliExpress as below:
1:If your package has not arrived 60 days after we sent it (Brazil: 90 days), we will refund you the full amount. If you are willing to wait, please contact us to extend your order protection period.
2:If there is a quality problem with our products, please contact us in time and we will actively solve your problem.
Our size is Chinese size, it is different from your country, please be sure to check the size information carefully, or you can contact us at any time. Please do not measure the parts of the body for data comparison. Measuring the parts of the body will cause a lot of errors.red chi tang Please measure the plaid measurement that you usually wear in the appropriate clothing.
Please give us 5 stars Positive feedback after you receive the products and lovethem,It is very important to us.Thank you.
Before leaving a Neutral or negative feedback,please provide us an opportunity to resolve your issue.We believe all disputes can be settled by mutual agreement.
We will make every attempt to resolve the issue.Thank you.
About Selling Prices
Our store does not cover any value-added tax, tariff or tax,when the import tariff occurs in the purchasing country, the buyer should make all payments according to the differences of different countries rules. Our sales prices do not include all taxes and tariffs.
About Color Differences
All the photos of products shown on the web page are taken by professional photography teams with professional photography apparatus.Due to the influences of the shooting location,environment and the light source,the taken photos are deviated from the real product in color. In the late phase,the photos are adjusted according to products real colors,trying to restore products original colors. Except for colors, the products other parts are demonstrated faithfully.
However, everyones perception towards colors vary and there exist color variation between different displays, the problem of color difference cannot be measured or avoided through fixed items. Thank you for your understandings. The products colors are subject to those of the received products.
For orders that you have paid for successfully, we will deliver goods within 24 hours as soon as possible. On statutory Chinese holidays, the delivery time may be delayed. If you are purchasing online in a foreign country and cannot wait for the long logistic transportation, please do not make orders, thereby avoiding unnecessary losses to both. If you insist on making orders, please do not apply for refund or make complaints at will. Please excuse us for any inconvenience.
The logistics may take 20-39 days and we will select the most suitable logistic company to serve you. However, the logistics in each country varies, so the actual delivery time may be lengthened due to excessive packages or other factors. Therefore, we will examine the non-arrived orders in time and lengthen the delivery time until you receive the package.
contact us if you have any doubt!