Classic Engagement Earrings 18K Yellow Gold Round Shape 1 Carat Moissanite Diamond Screw back Stud Earrings for Women
STARSGEM CO.,LTD is lacated in the capital of Synthetic Gemstones wuzhou,China, which has ten years experience in manufacturiing and selling high quality gemstones. STARSGEM owns a professional QC department, which is strict in checking Moissanite quality to guarantee each moissanite perfect. STARSGEM Rough Moissanite comes from China Electronics Technology Group Corporation II Institute. We successfully produced perfect moissanite stones,which achieve 3EX cutting level: Excellent Polishing; Excellent Symmetry;Excellent Cutting. Compared with other companies, STARSGEM's Moissanite are more brilliant. Besides,STARSGEM has rich experience in special cutting, which displays 8Hearts & 8 Arrows and 10Hearts & 10Arrows etc, and to make moissanite more unique.
Please note that some countries will charge addition fees at local customs. Most countries will only charge VAT based on the declared value of the package to be paid upon delivery( most European countries) or import duties( Canada, Australia).
These charges should be buyer's responsibility as they are not additional shipping or insurance charges.
We are always trying to help you to reduce any GST or VAT or other import taxes.
But we can not promise no tax charges because it depands on policy of customs.
Please contact us if any questions or you can check with your local customs office.
1. Are you manufacturer or trader?
We are professional gemstones manufacturer with 10 years experience in loose gemstones production. We have our own factory where we can produce the products according to your requirements at the best price. And now we involved in the jewelry production.
2. Could I place an trial order before I place a normal order?
Of course! As starting a new cooperation, any words or certificate can't varify or ensure the quality. But the samples could do. You could take some samples first to testify the quality of our products.
3. Do you accept OEM order?
Yes! We can. As we told before that we have our own factory. We can make the stones according to your requirements. If we have the material you want, our factory can make the products for you if you can provide the clear drawing.
4.Why should I provide my real email and phone numer when I order?
I don't want spam. You information stays privately with us and we wouldn't ever want to spam you. It's important to have a way for our customers service team to contact you about your order so nothing surprising happens! Inaccurate credit card information is a finger's slip away and occasionally your selection is so stellar that it's on backorder. We also want to make sure you get our email confirmation as a record of the order. Working with customers makes us happy, we just need a way to keep the lines of communication open.
5. Why didn't I receive an email confirmation when I order?
Good for you to keeping your inbox safe with a tough spam filter. Though our confirmations are not spam, check this first, if the email isn't there. Please call our customer service at 86-774-6019458. Please don't forget to add us in your safe email list.
6.How will I know if my order has been shipped?
As soon as your order leaves our warehouse, our system automatically sends you a shipping condirmation email with tracking number. Click on the tracking number and you can access to-the-minute location information.
Beside, you can log in Ali Express and check the order you have placed, you can check the status there. once we ship out the goods, we will upload the tracking number. Thank you!