Classic Engagement Earrings 18K Yellow Gold Round Shape 1 Carat Moissanite Diamond Screw back Stud Earrings for Women

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Classic Engagement Earrings 18K Yellow Gold Round Shape 1 Carat Moissanite Diamond Screw back Stud Earrings for Women

We are moissanites manufacturer and accept the moissanite jewelry

custom. If you want to make moissanites jewelry

welcome to contact us to custom. Thank you.

Product display:

Moissanite test positive with diamond testor II

Moissanite Cutting Chart

Company Information:

STARSGEM CO.,LTD is lacated in the capital of Synthetic Gemstones wuzhou,China, which has ten years experience in manufacturiing and selling high quality gemstones. STARSGEM owns a professional QC department, which is strict in checking Moissanite quality to guarantee each moissanite perfect. STARSGEM Rough Moissanite comes from China Electronics Technology Group Corporation II Institute. We successfully produced perfect moissanite stones,which achieve 3EX cutting level: Excellent Polishing; Excellent Symmetry;Excellent Cutting. Compared with other companies, STARSGEM's Moissanite are more brilliant. Besides,STARSGEM has rich experience in special cutting, which displays 8Hearts & 8 Arrows and 10Hearts & 10Arrows etc, and to make moissanite more unique.

Packing&Shipping

Jewelry Maintenance:

Notice:

Please note that some countries will charge addition fees at local customs. Most countries will only charge VAT based on the declared value of the package to be paid upon delivery( most European countries) or import duties( Canada, Australia).

These charges should be buyer's responsibility as they are not additional shipping or insurance charges.

We are always trying to help you to reduce any GST or VAT or other import taxes.

But we can not promise no tax charges because it depands on policy of customs.

​Please contact us if any questions or you can check with your local customs office.

FAQ

1. Are you manufacturer or trader?

We are professional gemstones manufacturer with 10 years experience in loose gemstones production. We have our own factory where we can produce the products according to your requirements at the best price. And now we involved in the jewelry production.

2. Could I place an trial order before I place a normal order?

Of course! As starting a new cooperation, any words or certificate can't varify or ensure the quality. But the samples could do. You could take some samples first to testify the quality of our products.

3. Do you accept OEM order?

Yes! We can. As we told before that we have our own factory. We can make the stones according to your requirements. If we have the material you want, our factory can make the products for you if you can provide the clear drawing.

4.Why should I provide my real email and phone numer when I order?

I don't want spam. You information stays privately with us and we wouldn't ever want to spam you. It's important to have a way for our customers service team to contact you about your order so nothing surprising happens! Inaccurate credit card information is a finger's slip away and occasionally your selection is so stellar that it's on backorder. We also want to make sure you get our email confirmation as a record of the order. Working with customers makes us happy, we just need a way to keep the lines of communication open.

5. Why didn't I receive an email confirmation when I order?

Good for you to keeping your inbox safe with a tough spam filter. Though our confirmations are not spam, check this first, if the email isn't there. Please call our customer service at 86-774-6019458. Please don't forget to add us in your safe email list.

6.How will I know if my order has been shipped?

As soon as your order leaves our warehouse, our system automatically sends you a shipping condirmation email with tracking number. Click on the tracking number and you can access to-the-minute location information.

Beside, you can log in Ali Express and check the order you have placed, you can check the status there. once we ship out the goods, we will upload the tracking number. Thank you!

Contact Information

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Global Style Store (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of http://www.globalstylestore.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

A few reasons why buy from us:

SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.

FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.

FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.

NEW ARRIVALS
Brand new products are available on a regular basis.

PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.

EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.

EASY TRACKING
Check your order status online. As easy as that!

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