A.Payment is expected to be received within 3 days of auctions close.
B.Escrow is our preferable payment method,we also accept different payments by Western union.
C.Please be note that you are responsible for all customs-related charges. These charges are not included in the total price of your order.Please review your local customs law for a list of prohibited/taxable items carefully before placing an order.We usually declare the goods as “gifts”or “samples”.
A. We will ship out within 1-3 working days after received the payment except holidays. Usually we will ship items by Hongkong airmail, it takes 9–20 Business days to arrive after shipping.
B. If you want fast shipping by ( EMS, DHL, Aramex, FedEx ) you have to pay the additional charge. If you are in Saudi Arabia, please leave a right city name.
C. If you order total price more than $300.00 at a time, I will free send them by express (EMS,DHL ,UPS.FedEx).the shipping time is about 5-12 day.
We will do our best to offer high quality , reasonable and competitive price products . Also, it's my goal to provide you my dear customers with excellent shopping experience and 100% satisfied good service. Please contact us immediately if you have any problems when you receive the items you won on my store.Positive feedback is greatly appreciated and we will do the same in return. If you are unhappy for any reason, please do not leave Negative or Neutral Feedback and allow us the opportunity to make you happy.
We are very fair and easy to deal with!Warranty. Buy with confidence!
If you are not satisfied when you receive your item, please return it within 7 days for a replacement or money back. Please contact me before you return it.
Where an order of the products, on the 7th of security returned, if quality problems, non-human reason, a replacement free of charge. But you have to pay the extra shipping fee.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Global Style Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://www.globalstylestore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!