Kindly Notice: this S7 edge is US version G935V/G935T/G935A/G935P,Single SIM
We send the model which in stock to you. pls know about it, thank you!
A: standard– phone with full accessories
B: add wireless charger–phone with full accessories + wireless charger
C: add charger and 32GB–phone with full accessories + wireless charger+32GB SD card
D: add charger and 64GB–phone with full accessories + wireless charger+64GB SD card
E: add charger and 128G–phone with full accessories + wireless charger+128GB SD card
1* original Samsung galaxy S7 edge(USA) mobile phone
1* manual book
1* data cable
1* OTG adaptor
Q: who pay for the custom tax? — important
A: If the parcel is strict inspected by custom, You still need to pay tax to clear custom. We won`t bear any customs tax. If you need any help during clearance, please contact us for free, we will provide all necessary document to help you clear custom. and you have special requests after place order, pls leave message to me , we will try my best to help you 🙂
Q: what’s the DHL remote fee? — important
A: After buyer choose DHL shipping way, we will check your address, if your address belongs to remote area according to dhl system,buyer is requested to pay extra cost for remote area cost. pls know that this remote cost is charged by DHL, not our seller, pls understand. if you agree pay for the remote fee, pls click this link: DHL Remote Fee
if you not agree pay for the remote fee, pls change your address or city (which not belongs to remote area), then i will help you to inform our DHL ship to new address. thank you!
if you want to check your city name on DHL site, pls click here: DHL Capability Tool—Remote area Check
Q: what frenqency the phone support?
A: in our specification,you can find the frequency which the model support, and you need to know your own operator’s frequency. Only both frequency match, you can use the phone properly, you can visit web to check your operator.
Q: what kind charger inside the parcel?
A: Most phone will have original China type charger(same as USA),we will provide suitable adaptor, which should be applicable in your country, according to our knowledge
Q: How to leave feedback?
A: If you are satisfy with us and our product, please give 5 stars and leave good review , we will offer some discount or gifts for your new order. and promise extra half a year warranty.
If you have any problem with product,delivery,service, etc, please contact us in time, we will response in 24 hours, please not open dispute directly. thank you!
Q: how long the warranty?
A: we offer 1 year warranty (not include the screen broken by buyer themselves), if you leave us 5 stars and positive feedback, we add more 3 moths warranty!
Q: How to sign the parcel?
A: pls check the parcel face to face inspection, and make a vedio when you open the parcel. check all is fine, then sign the parcel. if you met any trouble, pls contact me in time before open dispute, we will respond within 24 hours and try our best to help you to solve it better.
Due to the price is changes everyday in our market, so we will not refund the price difference. pls understand, thank you!
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Global Style Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://www.globalstylestore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!